Moving forward. Step by step.

Sustainability Report 2015/2016

For us, SUSTAINABILITY is MORE THAN A VISION. It rather is a PATH to which we are rigorously committed. STEP BY STEP. With clear milestones and key figures used to MEASURE OUR PROGRESS. This report is an INTERIM REVIEW of things achieved, exceeded and within reach. Furthermore, it defines the route for OUR NEXT STEPS.

Preface by the management board

It is not in the nature of sustainability to ever regard its job as being accomplished. Here, the journey is literally the reward. The starting point that gives it direction is the initial commitment to a sustainable life and work style. And a serious and far-reaching sense of responsibility on a social and ecological level. With its commitment to the three-pillar model of sustainable development (people, planet, profit) as well as to the UN Global Compact, Telekom Austria Group clearly embodies both.

 

The current sustainability report sums up the progress made in the pursuit of our goals for 2015. Important milestones were reached in this process. Some goals were even exceeded and others are within reach. Our interim balance as per 2015 shows that we are heading in the right direction. However, since the path of sustainability is a never-ending one, Telekom Austria Group has already set itself new, even more focussed, ambitious and particular goals for 2018 by means of yet another materiality analysis. Those who wish to go the full distance need to be consistent. We would be honoured if you accompanied us along this path with your interest!

 

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Sustainable marks in our four action areas

Network & customers

An old truism experiences a triumphant digital comeback: A picture is worth a thousand words. For visual, data-intensive content becomes ever more important in the use of the Internet. The latter, in turn, represents a major energy source for professional and personal development. Telekom Austria Group meets the rapidly rising demand for bandwidth connected to this using a tailored product and service portfolio. It furthermore shoulders the capacity-related demands towards the infrastructure with the massive broadband roll-out of its mobile and fixed-line networks.

Fibre roll-out

Where we stand

40% fibre coverage in Austria with at least 30 Mbit/s by 2015.

Where we are heading

Fibre coverage in Austria exceeding 70% with at least 30 Mbit/s by 2018.

LTE roll-out

What we wanted

Ensuring Group-wide network coverage of at least 99% with 2G and at least 90% with 3G by 2015 (except velcom, Si.mobil and Vip mobile).

Where we stand

The target to ensure Group-wide network coverage at least 99% with 2G and at least 90% with 3G was achieved (except velcom, Si.mobil and Vip mobile).

Where we are heading

LTE coverage of 80% in Telekom Austria Group until 2018.

Innovation

What we wanted

Development of innovative solutions in the healthcare, education and administration sector as well as promotion of climate-friendly products and solutions by 2015.

Where we stand

Medical Data Network for secure data transfer between doctors, e-care terminal to support taking care of patients, electronic archives, smart metering platform SMARTify, carbon-neutral network, smart logistic concepts etc.

Where we are heading

Identification and promotion of marketable innovations, for example start up initiatives until 2018.

Overview targets 2018

  • LTE coverage of 80% in Telekom Austria Group
  • Fibre coverage in Austria exceeding 70% with at least 30 Mbit/s
  • Identification and promotion of marketable innovations, for example start up initiatives

Environment

When assessing whether moving forward also has its dark sides one must not forget to take its environmental impact into account. This is why, for Telekom Austria Group, responsible development of its core business is inextricably connected to a continuous reduction of its ecological footprint. For this purpose, it defines guiding targets for itself when it comes to energy efficiency and resource conservation as well as avoiding emissions.

Energy efficiency

What we wanted

Increasing energy efficiency by 20% until 2015.

Where we stand

Increased energy efficiency by 72%.

Where we are heading

Reducing power demand by 30% per terabyte of transferred data volume until 2018.

Recycling

What we wanted

Improving the recycling rate by 10% until 2015.

Where we stand

Improvement of recycling rate by 16%.

Where we are heading

Reaching a constant recycling rate of 70% until 2018.

Paper consumption

What we wanted

Reducing in-house paper consumption by 10% until 2015.

Where we stand

Paper consumption decreased by 3%.

Were we are heading

Reducing in-house paper consumption by 10% until 2018.

Overview targets 2018

  • Reducing power demand by 30% per terabyte of transferred data volume
  • Reaching a constant recycling rate of 70%
  • Reducing in-house paper consumption by 10%

Employees

You can’t know how to do everything alone –and you don’t need to. The collective is making a major step towards this ideal condition. Key words such as swarm intelligence are thereby not the primary focus. It’s rather about understanding diversity as a valuable resource. Cultural or ethnic affinity, age or gender: All of these attributes are usually linked to specific competences. Telekom Austria Group shows true appreciation for these skills of its employees working in seven CEE countries. By promoting, developing and using them in a targeted way for the good of the company.

Diversity

What we wanted

35% women in the Group and in management positions by 2015.

Where we stand

38% women in the Group and 35% women in management positions.

Where we are heading

38% women in management positions by 2018.

Health

Where we stand

Various sporting and health offers in all subsidiaries.

Where we are heading

Implementing a corporate health initiative by 2018.

Flexible working

Where we stand

No uniform flexible work time model standards across the Group.

Where we are heading

Anchoring of flexible work arrangements in all subsidiaries until 2018.

Overview targets 2018

  • 38% women in management positions
  • Anchoring of flexible work arrangements
  • Implementing a corporate health initiative

Society

Can digital media prepare the ground for greater equality and wealth of opportunities? Yes, provided they are accessible and users possess the know-how to use them. Telekom Austria Group promotes both using targeted steps. For one, on the level of infrastructure, by making broadband Internet available across the nation. And secondly, on the personal level, by implementing programmes aimed at the sustainable development of media literacy. For having access to the Internet opens up a world of possibilities.

Media literacy

What we wanted

100,000 participants in media literacy trainings by 2016.

Where we stand

92,704 participants trained by 2015.

Where we are heading

150,000 participants in media literacy trainings by 2018.

Social Commitment

What we wanted

Implementation of social projects according to local needs by 2015.

Where we stand

Numerous social projects implemented in the subsidiaries.

Where are heading

Continuation of local social commitment until 2018.

Overview targets 2018

  • 150,000 participants in media literacy trainings
  • Promotions of social projects according to local needs

Ordering Service

Contact

Irene Jakobi

Head of Corporate Sustainability Telekom Austria Group and A1
csr@telekomaustria.com